Support
Something not working, or not sure how something is meant to work? Start here.
Most questions have a written answer already — how booking works, why a mentor profile is not visible yet, what happens when a meetup fills up. The FAQ covers those in detail.
For anything else, email us. Include your account email and, if it is about a session, the date it was booked for — it is usually the difference between one reply and four.
Read the FAQ first
Booking rules, mentor approval, meetups, account and data questions — answered against what the platform actually does.
Email support
A person reads every message. We answer within one working day, Monday to Friday.
Reporting someone
Conduct problems are handled separately and are never held against the person reporting them.
Contact Support
A person reads every message. Include your account email so we can find you.